Smart Venue Solution

From "Building Systems" to "Seeing Results" — We Deliver Actionable Digital Transformation for Venues

Pain Points

Information Silos
Systems operate independently with no data flow; management still relies on Excel
Operational Strain
Short on staff, tools, and methodology — content goes out but reaches no one
Broken Experience
Complicated booking, long queues, and events that never reach the right audience
No Data for Decisions
When leadership asks for results, there's nothing concrete to show

Application Scenarios

Admission Booking
Time-slot reservations, crowd control, seamless entry
Space Booking
Venue scheduling, online reservations, auto check-in
Event Operations
Event publishing, online registration, live streaming, data review
Training Registration
Course announcements, scheduling & interviews, check-in, enrollment
Smart Ticketing
Real-name ticketing, e-tickets, gate integration, offline validation
MOOC Learning
Online course publishing, progress tracking, conditional booking
Cultural Delivery
Public demand ordering, institutional fulfillment, grassroots outreach
Real-Time Footfall
In-venue headcount, capacity alerts, crowd flow management

Solution Advantages

From platform deployment to ongoing operations, we provide a one-stop delivery of software, hardware, and services to ensure your system actually gets used.

End-to-End Delivery
One-stop software + hardware + operations — we don't just sell systems
Multi-Channel Integration
One backend manages all channels with unified data — no more repetitive work
Operations Partnership
On-site or remote operations teams ensure continuous execution and real results
Platform Interoperability
Seamless connection with national and provincial public cultural cloud platforms for shared resources

Smart Service Portal

One Entry Point for All Services

Visitors only need one entry point to complete admission booking, event registration, space reservation, and course enrollment. Integrated with provincial unified identity authentication for seamless QR code, facial recognition, or ID card entry.

Multi-Channel Booking: Unified entry via WeChat Official Account / Mini Program / App / Website — complete booking in 3 seconds
Seamless Entry: Multi-channel verification via QR code / ID card / facial recognition — queue time reduced by 80%
Real-Name Authentication: Integrated with provincial unified identity platform with data desensitization for privacy protection
Family Management: After real-name verification, bind child/adult accounts to book admission, events, or training on their behalf

Event & Content Operations

Why Do Great Events Always Fail to Draw Crowds?

One content edit auto-syncs across all channels; one offline event launches simultaneous HD live streaming. WeChat Official Account menus, auto-replies, and keyword replies are all configured from one backend.

Event Announcement: Unified publishing for multi-type events with coordinate positioning, age/gender/real-name registration limits
Flexible Scheduling: Multi-date, multi-session intelligent setup with granular ticket quantity and seating template management
Booking & Ticketing: Multiple modes including walk-in, online seat selection, free seating, lottery, and external links; QR code verification + backend manual check-in
Event Recap: Record event results via images/links; support for retroactive participant count entry and historical data archiving
Official Account Operations: One-stop authorization and management for multiple Official Accounts and Mini Programs — menu configuration, auto-reply, and keyword reply managed from a unified backend

Space & Device Intelligence

Underutilized Spaces or Equipment Failures — Which Hurts More?

All spaces — exhibition halls, activity rooms, studios — are fully digitized with online booking and automated schedule control. Gate systems, lighting, HVAC, and security devices are unified on one platform with automated anomaly alerts. Real-time headcount monitoring triggers automatic warnings when approaching safe capacity.

Digital Space Management: Online booking + schedule management — space utilization up 30%, booking conflicts eliminated
Unified Device Access: Gate systems, lighting, HVAC, environmental monitoring, security, and fire safety under unified control
Intelligent Automation: Auto lighting and climate control when occupied, energy-saving mode when vacant — comprehensive energy consumption reduced by 20-30%
Real-Time Footfall: Real-time in-venue headcount with automatic capacity alerts — zero safety incidents

Training & MOOC Services

Can't Schedule Enough Offline Classes? How Do You Manage Online Learning?

Training refers to offline courses; MOOCs are online courses. Both support conditional booking — credit score must meet the threshold to book popular courses, ensuring resources go to those who truly need them.

Training Announcement: Mutually exclusive batch configuration with automatic duplicate registration prevention; supports guardian accompaniment, age/gender/real-name limits
Flexible Scheduling: Single-session, multi-session, and periodic scheduling with automated timetable generation based on cycle and fixed time settings
Enrollment Methods: Automatic enrollment, manual screening, and interview-based admission — with SMS notifications and data export
Check-In & Verification: Student self check-in via geolocation/e-certificate or staff QR code scanning; supports leave requests and retroactive check-ins
MOOC Learning: Online course publishing, progress tracking, chapter unlocking — breaking time and space constraints
Digital Certificates: Online issuance and management of student IDs, course completion certificates, and event honor certificates

Cultural Service Ecosystem

Social Forces Want to Participate in Public Cultural Services, But Have No Channel?

Integrate resources across all venue levels, showcase cultural institutions and associations, enable public demand ordering and institutional fulfillment. Open the cultural map to see nearby events at a glance.

Main-Branch Venue System: Unified display of main and branch venue information with cross-venue booking interoperability and regional service performance overview
Cultural Institutions: Online display and registration for cultural associations; unified management of third-party institutions and branches to nurture cultural communities
Cultural Ordering: Public users list service demands online; venues match resources accordingly
Cultural Delivery: Exhibitions, lectures, and training precisely delivered to communities, schools, and enterprises
Cultural Cloud Procurement: Online-offline integration creating an "Internet + Exhibition" platform for recommendation, display, exchange, and transaction
Cultural Map: One map displaying all regional venues and events — one-click registration or admission booking

Smart Ticketing

Still Managing Tickets Manually and Scrambling During Peak Hours?

Real-name ticket purchasing and e-ticketing fully online, integrated with gate turnstiles and scanning devices. Validation works even offline; data auto-syncs once reconnected.

Real-Name Ticketing: Closed-loop real-name authentication + purchase + verification
E-Ticketing: Online purchase, pickup, refund, and verification — one code for seamless entry
Hardware Integration: Connected to gate turnstiles and flatbed scanners for instant verification feedback
Offline Validation: Normal QR code scanning in offline environments with automatic data backfill upon reconnection — eliminating fake tickets and duplicate verification
Data Analytics: Automatic collection and analysis of ticketing data to support operational decision-making

Data-Driven Command Center

When Leadership Asks "How Did We Do This Year?" — Do You Have the Data?

One screen for full operational overview with YoY/MoM comparison and auto-generated reports — ready to screenshot straight into your presentation.

Operational Overview: Footfall, booking volume, event participation, and space utilization at a glance
Social Media Sentiment: Real-time aggregation of WeChat / TikTok / Weibo engagement data — public reputation made visible
Energy Monitoring: Itemized water/electricity/gas metering with anomaly alerts — energy costs reduced by 15-25%
Auto-Reporting: Monthly/quarterly/annual data auto-compiled — report preparation time shortened from 2 days to 10 minutes

Membership & Credit System

Hot Reservations Sell Out in Seconds, But 30% of Seats Are Empty on Arrival?

The credit system protects those who follow the rules: good credit means priority booking and exclusive benefits; violations carry consequences with a path to recovery. Points incentives turn one-time visitors into regulars.

Credit Score System: Automatic scoring based on booking check-ins and fulfillment behavior; participation restricted below threshold — no-show rates reduced by 60%
Tier Points: Accumulate tier points through participation to unlock higher tiers and greater benefits
Currency Points: Earn currency points through platform rules to redeem cultural merchandise and course coupons
Blacklist Management: Automatic blacklisting when credit score falls below threshold; admins can manually add/remove; blacklisted users cannot book any services
User Profiling: Precise identification by age, interest, and participation frequency — dormant user reactivation rate up 35%

Ongoing Operations Support

Software Purchased but No One to Run It — Ends Up as Shelfware?

On-site or remote operations teams handle content planning, event execution, and data review to ensure your system actually delivers value.

Operations Partnership: On-site or remote operations teams with guaranteed results
New Media Matrix: WeChat Official Account / TikTok / Video Channel management with quantifiable fan growth
Platform Integration: Seamless connection with national and provincial public cultural cloud platforms for multiplied exposure
Capability Building: Operational and data analytics training — taking your team from "can use" to "can excel"